REFUND POLICY — 15-DAY MONEY-BACK GUARANTEE
REFUND POLICY — 15-DAY MONEY-BACK GUARANTEE
Metrolina Premiere Solutions | Last Updated: August 2026
Our Commitment We stand behind the quality of our educational content. If you are not satisfied with your purchase, we offer a 15-Day Money-Back Guarantee.
Digital Products — 15-Day Refund Window You have 15 days from the date of purchase to request a refund on any digital product. To be eligible:
- Your refund request must be submitted within 15 days of purchase
- Refunds are granted if the file has not been downloaded or accessed, or if you experience a verified technical issue preventing access
How to Request a Refund Contact us at hgppub@gmail.com within 15 days of your purchase with:
- Your order number
- The email address used at checkout
- A brief description of your issue
We will respond within 2 business days. If approved, your refund will be issued to your original payment method within 10 business days.
Non-Refundable Situations
- Refund requests submitted after 15 days of purchase
- Products that have been downloaded and accessed (except in cases of verified technical failure)
- Sale items and gift cards
European Union If you are located in the European Union, you have the right to cancel or return your order within 15 days for any reason without justification.
Questions? Metrolina Premiere Solutions 270 Trace Colony Park Drive, Suite B, Ridgeland, MS 39157 hgppub@gmail.com | 704-615-6044